AFRICAN INSURANCE AND RISK MANAGEMENT
ART24 Crisis Call
ART24 membership allows access to our 24/7 Operations Centre ensuring customers have a direct line to doctors, nurses and security professionals in a crisis, as well as a trusted source of global support and advice.
IN AN EMERGENCY, CALL +27 10 500 9004
The Operations Centre provides the coordination of an integrated network of emergency medical, security, and incident management specialists who cohesively and seamlessly manage multiple resources and responses to ensure the best potential outcome of any incident..
Core Services Include:
- Dedicated 24/7 helpline to our Operations Centre
- Clinically led decision making
- Medical Monitoring of case management
- 24/7 access to doctors, nurses & security professionals
- Post Traumatic Assessments and Counselling
- Medical and Security Evacuations
- Repatriations (if required)
- Media Management
- Legal Representation
- Incident Action Plan creation
- Stakeholder communication
- Advisories / Active Monitoring
Additional Medical Capabilities Include:
- Pre-Travel Advice
- Travel Assistance
- Outpatient/ Inpatient Referrals
- Prescription/ Medication Replacement
Additional Security Capabilities Include:
- Business Continuity Services
- Security Risk Mitigation Measures
- Crisis Management Plans and Training
- Security Reviews and Threat / Risk Assessments
- Investigations
- Security Awareness and Self Preservation Courses
- Threat Response Training for Schools and Colleges and media organisations